"… But when Slack becomes your digital HQ, now all of a sudden there's a formalized process that happens through it. "Pre-acquisition, everybody had been using Slack however they wanted to," Miller said. However, these slower acquisition years always happen after big purchase years, Miller said, so Salesforce is still trying to make its 2020 purchase of Slack fully integrate into its existing ecosystem. Salesforce, in particular, had major leadership changes in 2022. Yet, a slow acquisition year doesn't mean the year wasn't important. Overall, Salesforce's 2022 focused on making sure its existing ecosystem of partners and platforms could all integrate and offer ways to improve the integration process overall, according to Liz Miller, vice president and principal analyst at Constellation Research. It acquired consultancy Traction on Demand, privacy and compliance services vendor Phennecs and sales automation bots provider Troops.ai. ![]() ![]() ![]() Still, Salesforce made three significant acquisitions of very different companies. Some years are standouts for vendors: big acquisitions, new product releases and major innovations.
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